Customer care

Support centre

Received a damaged bottle, want to return or exchange, or have a complaint? Send your request here: it goes straight to our support team, and you can follow it any time with your request number.

  • Replies within working hours
  • Step-by-step tracking
  • 100% authentic guarantee

Start with your order number

To make sure the order is yours, enter the order number and the mobile number you ordered with. If you ordered on WhatsApp or Instagram, enter the order number we sent you (like MO-1068).

Return & exchange policy · Need help right now? Chat with us on WhatsApp